Question: Why Is My Modem Not Working?

Why did my modem stop working?

Reboot your modem and router.

Sometimes Internet service providers (ISP) make changes on their end that can change the settings that connect your router to the Internet.

The way to fix this is to unplug both your modem and your router (you may have one piece of equipment that acts as both) and wait a full 60 seconds..

How do I fix my modem that won’t turn on?

Here are a few things that you can try. Check that your modem’s power adapter is connected properly and securely to the back of your modem and to the power outlet. You may disconnect and reconnect it to make sure it is not loose, or try a different outlet. Make sure that you are using the correct power adapter.

What happens if I push the reset button on my modem?

What the reset button does. The reset button restores your modem to its factory default settings. This also erases any customized settings you may have changed, including: static IP address setup, DNS, personalized password, customized wireless settings, port forwarding, routing and DHCP settings.

Do I need to reboot my modem every day?

If constantly restarting your system fixes your problem, the problem may not be your equipment. The problem may be your internet speed. … If you have to restart your modem more than a couple of times a month, talk to your internet service provider. If your equipment isn’t functioning properly, replace it.

How can I have WiFi but no internet?

Restart your router – it’s actually been recommended by the FBI recently. Reinitializing the connection to your ISP might help you get Internet access when connected to WiFi. Update your router firmware. Check the WAN Internet cable that plugs into the router – that might be damaged or… not plugged in.

How can I test my modem?

Then Windows can determine whether the modem is properly installed and able to dial into a network.Click Start, then “Control Panel,” then “Phone and Modem.”Click the “Modems” tab.Select the modem from the list. … Click the “Properties” button.More items…

How do I reboot my modem and router?

Steps to Reboot a Router and ModemUnplug the router and the modem. … Wait at least 30 seconds. … Plug in the modem. … Wait at least 60 seconds. … Plug in the router. … Wait at least 2 minutes. … When the router and modem restart, test to see if the problem went away.

How do I fix my modem?

To reboot your modem:Unplug the power cord from the back of the modem. Check to make sure all the lights on the modem are turned OFF.Wait one minute. Plug the power cord back into the modem.Wait for the internet light to turn green.Now try connecting to the internet again.

Why do modems need to be reset?

Rebooting your modem can fix Internet connection problems, improve slow moving connections and resolve wireless issues, which also affect your Digital TV service that is being transmitted over an internet connection. By unplugging the power cord from the back of the modem you are giving it the breather it needs.

Do I need to reset my modem daily?

By unplugging the power cord from the back of the modem you are giving it the breather it needs. Another reason is that when your modem is on all day, every day, it is slowly desynchronizing from the Internet Service Provider (ISP).

Why is my Internet connected but not working?

WiFi connected but no Internet: Start with the router If the Internet works fine on other devices, the problem lies with your device and its WiFi adapter. On the other hand, if the Internet doesn’t work on other devices too, then the problem is most likely with the router or the Internet connection itself.

How do I know if my modem is bad?

How to Tell if Your Cable Modem is BadWhen to Know a Cable Modem is Bad. If your internet seems to be having a problem, it’s best to start with the easiest potential solutions first. … Check the Diagnostics. … Try Unplugging and Re-Plugging. … Try a Wire. … Check for Outages or Billing Errors. … Plug in Somewhere Else. … Try New Cables. … Attempt Multiple Devices.More items…•

How do I get my modem back online?

Following are the top five steps to get your small business back online now.Call your Internet Service Provider (ISP). The first step is to rule out any area-wide problems with your ISP. … Reboot your network bridge. Find your cable/DSL modem or T-1 router and power it down. … Ping your router.